– INTROS –

The subject of the purchase is a vocal ( voice-over service) recorded by a voice readers. Music is added for free as an add-on. This takes the form of an intro.  The intros are only for DJs and musicians. In ready for use and individual packages, you can use a single name of DJ, group or binomial name.
It is forbidden to use in texts: names of clubs, bars, events, promoting musical events or including many nicknames.
We invite all owners of clubs, discos and events to contact us earlier to discuss an individual price.

– PAYMENT –

Terms of payment for our products: prepayment. We do not send free samples. You can listen to many of our intros on YouTube and Soundcloud in order to become familiar with our style. You can listen to ready templates at our website.

Prices include tax. Our prices are charged extra at the final purchase of intros, because Paypal and Stripe charge costs for transfer between countries. When buying an intro, you bear additional costs for money transfer.

– PRONUNCIATION & NICKNAMES –

In order we could realise the service, it is necessary to send us precise pronunciation of your name in m4a, wav, or mp3 file. For this aim, use a sound recorder in your smartphone.
Record your nickname in several versions, speaking precisely and slowly. If your nickname includes prefix ‘DJ’, you should include it, otherwise it will not be recorded.
You can send your nickname by the order form on the website.
If your name is not Anglophone, do not expect that it is pronounced in 100% in your language. Our lecturers are English speakers and do their best to pronounce names of DJs as precisely as it is possible but in some cases there may occur differences in accent.
If your nickname is not typically English and you think it can be hard to be pronounced, please send it to us before a purchase and we will analyse it.
If you do not send us your nickname, you do not have the right to complaints and money refund.
If you do not send it on time and your name is already recorded with some errors in pronunciation, no correction of intro is possible. (possibly at the charge of 25$)
We have also the right to regard an order without attached file with pronunciation as incomplete and to cancel it.

–  TEMPLATE INTRO  –

The subject of the purchase is a vocal ( voice-over service) recorded by a voice readers. Music is added for free as an add-on. At our website you can find 67 prepared intros. As these are prepared templates, they are not subject to any edition. Your nickname will be recorded at the end of such intro.
Intros have an audio watermark which will be removed after a purchase.
Upload your file with pronunciation via an order form.
A purchased intro is for your own personal use. Copying, reselling and commercial use are forbidden.

   – CUSTOM INTO –

This is a service of an individual intro with own text. You should note that the volume of text is limited to 60 words.
If you want to use a greater amount of text, use our additions, which are published and explained at our website.
The text you send can not include errors and should be in its final form as after a recording no correction is possible (unless at additional charge)
If you do not have any idea for your text, please contact us. We can write it for you.

If you used additional options like Custom jingle or outro, mark which text should be used for INTRO and OUTRO or JINGLES. in such form:
.

– RADIO IMAGING –

This is a service of an individual intro with own text. Please remember to send us 3 songs for this service (these can be links to YouTube), which will be used in your intro. Don’t forget about such information like the name of podcast, your nick and correct text.

– JINGLES –

Here, you can purchase only vocal without effects and soundtrack. If the text includes promotion of your club, music even or the text includes several nicknames, an extra charge will be obligatory for * full broadcast rights option. Please note that the amount of sent text is limited – become familiar with additional options.
You can use purchased vocal in the full scope for commercial and non-commercial aims.

– MASTERING –

Please remember that your song should be of proper quality. If a mix includes blatant errors and bad quality of soundtracks, do not expect that mastering can eliminate this. In such case, we have the right to withdraw from the contract.
You can send us a reference song.
Payment for mastering is on prepayment basis. Detailed instructions concerning how to send stems is available at our website.
If you selected your package and made the payment but you want to withdraw from the contract, you should be aware that:
– we will refund you 100% if you inform us about such fact immediately (within 2 hours)
– if works are already started and you informed us too late, you have the right to 50% refund.
– There is no possibility of refund when you received from us the first version of remastered song. However, you can order correction which is included in the price of the service.
Stems should be in the following quality: 44.1 or 48.0 WAV 24-bit.

– VIDEO TEMPLATE –

Additionally to your intro, you can purchase a video template. Currently, we offer two templates. Edition concerns only letter and the final inscription. Your text will be put on a template.
Whole graphics, colors, background are not subject to edition and remain unchanged.

– Complaints –

Complaints do not cover ready templates such as “INTRO TEMPLATE” as client can listen to a final product and knows what he/she buys.

You can only choose a lecturer. You can not paste name of lecturer from another template. If you make a mistake in selection of a lecturer (without informing us about such fact immediately), we do not bear responsibility for this and you have no right to complaints in this scope. In case of packages “Opener intro and radio imaging”, customers have the right to 2 corrections of audio production. Corrections concern sound effects or a change of soundtrack.
Complaints do not concern sent text. Thus, the sent text should be grammatically correct, final and complete. (We do not translate and do not correct texts, you are responsible for its correctness)

Customers have the right to complaint in case when recording of lecturer has faults not attributable to him/her. Such faults include:

– Poor quality of recording of lecturer
– Poor quality of soundtrack

Complaints can be submitted by email at: office@djdrops.eu It will be processed within 24 hours.

Complaints are not valid when:

– if you do not deliver us a file with precise pronunciation and vocal is already recorded by us or a sent file is not audible or damaged.
– if your order is not clear and text is not coherent. We will try to inform about such fact earlier but in case you do not reply, the recording will be in the form you sent. In such case you do not have the right to claim for a correction.

We have the right to withdraw from the contract and can cancel an order at any time if communication with a client is incoherent or a client does not know English.
We have the right to change prices without prior notice. In case when a promotion is published at our website, we have the right to cancel it at any time without stating the reason.